Contact and help
There is one person behind ravensays, not a department. Mail arrives, and it gets read.
We answer within two working days, in German or in English.
What to write about
A case that feels unfair. An answer from the raven that was wrong. A bug on the site. A suggestion.
Anything about your data as well: access, deletion, objection. What you are entitled to is set out in the privacy policy.
Questions about a purchase
Write to us if your subscription was not unlocked after payment, if you need an invoice, or if you want a refund. Give the date of purchase and the email address of your account and it will go faster. How withdrawal and refunds work is set out on the Refunds and cancellation page.
Postal address
Samuel Statz
c/o POSTFLEX PFX-416-167
Emsdettener Straße 10
48268 Greven