Refunds and cancellation

The purchase contract is not with us but with Stripe. Stripe acts as the seller, issues the invoice, pays the VAT and handles withdrawal and refunds. That is why your bank statement shows LINK.COM followed by a short code, not ravensays.

As a consumer you have the right to withdraw within fourteen days without giving any reason. The period starts on the day the contract is concluded.

A clear statement is enough to withdraw. You can address it to Stripe or to us, and we will pass it on. You may use the model form below, but you do not have to.

A subscription is digital content and is fully available immediately after purchase. The right of withdrawal therefore expires when performance begins, provided you expressly agreed to immediate performance and acknowledged that you lose your right of withdrawal by doing so.

That is exactly what the checkbox asks, which you must tick before buying. Without the tick there is no way to checkout.

Refunds go back the way you paid. How long that takes depends on your bank, usually a few working days.

Write to us and give the date of purchase. We check and trigger the refund with Stripe. You can also contact Stripe directly.

With the refund the entitlement to the subscription ends. What you solved until then stays in your statistics.

A subscription can be cancelled at any time with the button Cancel contracts here. The cancellation takes effect at the end of the period you have paid for. You can delete your account yourself at any time, you find it under Account.

If you want to withdraw, you can fill in this form and send it back. It is an offer, not an obligation.

To

Samuel Statz
c/o POSTFLEX PFX-416-167
Emsdettener Straße 10
48268 Greven
hello@ravensays.fun

I hereby withdraw from the contract I concluded
for the purchase of the following digital content:

Product: Subscription
Purchased on:
Name:
Address:
Email address:

Date, signature (only if sent on paper).

An informal email is enough.

hello@ravensays.fun